DUTIES OF TRAVEL AGENTS
Duties Of Travel Agents. Travel agents typically do the following: Arrange travel for business and vacation customers Determine customers’ needs and preferences, such as schedules and costs Plan and arrange tour packages, excursions, and day trips Find fare and schedule information Calculate total travel costs Book reservations for travel, hotels, rental cars, and special events, such as tours and excursions Tell clients about what their trip will be like, including giving details on required documents, such as passports or visas Give advice about local weather conditions, customs, and attractions Make alternative booking arrangements if changes arise before or during the trip Travel agents help travelers by sorting through vast amounts of information to find the best possible travel arrangements. In addition, resorts and specialty travel groups use travel agents to promote travel packages to their clients. Travel agents also may visit destinations to get first